American Airlines’ top executive had strong words this summer about a competitor using artificial intelligence to help set flight prices. Now, the airline is looking at ways to use AI itself — but said it’s just hoping to save time, not let AI bots dictate the price customers pay. Speaking Thursday at an industry conference,…

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I spend well over 200 nights a year at properties participating in major hotel loyalty programs. But while there’s a lot to love about these kinds of programs and the hotel elite status that can come with them, I also experience some frustrations along the way. And I’m not alone in these frustrations. I get…